Shipping Policy

Thank you for shopping online at the Amalst Group LLC website. If you are not satisfied with your purchase, we’re here to help. This Returns & Refunds Policy is effective January 1, 2025.

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Important note: To be eligible for a return with a full refund of the purchase price, less shipping, and handling, please make sure that:

• The product was purchased in the manufacturer’s specified return time frame.

• The product is in its original packaging.

• The product isn’t used or damaged.

• You have the receipt or proof of purchase.

• You obtained a Return Merchandise Number (RMN) from us.

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Products that do not meet these criteria will not be considered for return.

To obtain a Return Merchandise Number (RMN), contact us by email: info@amalst.com and provide us with your Order Number and the reason for your return.

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You will receive an RMN number with clear instructions from us on returning your order with its original packing and the receipt or proof of purchase – listing your RMN number on the outside of your shipping carton. We will provide an address for product return.

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Shipping charges – incurred in connection with the return of a product are non-refundable. You are responsible for paying the costs of shipping and for the risk of loss or damage to the product during shipping.

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Damaged items – If you received a damaged product, please notify us immediately for assistance.

Credit – Once we receive your returned merchandise, we will refund your money.

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Contact us – If you have any questions about our Returns and Refund Policy, please don't hesitate to get in touch with us.

 

Return Policy: 30 days, 20% Restocking fee on returned products